In general, we do not charge handling fees for processing your order. However, there are some services we provide that do incur fees.
- Returns: US$10 return handling fee per package (for packages with prepaid return labels)
- Photo Request: US$1.00 per photo
- Split Package: US$5.00 per package
- Packages stored for over 90 days: US$8.00 per package
- Scanned copies of invoices or other documents: US$0.50 per package
- Receiving fee (if packages and parcels sent to us without a “My Incoming Package Form”): US$0.50 per package
We reserve the right to change our fee structure in the future. We may add premium, paid services as our business grows based on customer demand.